Advanced Client Portal

Gain immediate, intelligent insight into your solution through our proprietary web portal, MyDatapipe.

Clients are able to leverage the full value of on-demand, in-depth access to comprehensive reporting with features like real-time management and analysis of resource utilization and performance, ticket status, historical data, and custom reporting on performance statistics and workflow management.

As a fully customizable, proprietary solution, MyDatapipe seamlessly accommodates our clients' changing needs through the lifecycle of their solution. MyDatapipe is also fully integrated with our in-house ticketing system for asset and configuration management and monitoring.

Featured Capabilities

View your resources through a secure, personalized web-based interface
View device information by individual server or by application group, including uptime, CPU, Memory and Virtual Memory and Storage
View current monitoring setup per server
Run custom reporting on performance statistics and workflow management
Monitor, filter and view events and event history for devices
Review your latest backup status
View bandwidth reporting by specific date ranges
Submit and/or view open/closed tickets
View listing of ticket response times and generated alerts
View Solution Escalation Action Plan (SEAP)
Update your contact information